Privacy Policy
Last updated: January 2024
Welcome to VOOX Global's Privacy Policy. This document explains how we collect, use, and protect your personal information when you interact with our platform. Our goal is to maintain transparency about how your data is handled and ensure that you have control over your personal details.
We encourage you to read this policy thoroughly and contact us if you have any questions or need further clarification on how we manage your data.
Glossary of Key Terms
- Data Controller: An entity that determines the purposes and means of processing personal data.
- Data Processor: A third party that processes personal data on behalf of the Data Controller.
- Personal Data: Any information that can be used to identify an individual, including contact details, IP addresses, and device identifiers.
1. Information We Collect
1.1 Personal Data
We may ask you to provide certain personally identifiable information, including:
- • Email address
- • Phone number
1.2 Device Data
When accessing our services via mobile, we may collect:
- • Unique identifiers (e.g., Android ID or mobile advertising ID)
- • Device brand, model, and operating system
- • Screen resolution, system version, Bluetooth settings, and memory information
1.3 Usage Data
- • IP address
- • Browser type and version
- • Pages visited, time spent, and unique device identifiers
1.4 Tracking and Cookies Data
We use cookies and similar technologies to track activity on our service. Cookies are small data files stored on your device that may include an anonymous identifier. We also use tracking technologies such as beacons, tags, and scripts to gather information and improve our service.
2. Data Usage
We use the collected data for various purposes, including but not limited to:
- • Verifying your identity and preventing fraud
- • Communicating important updates
- • Personalizing your experience
- • Conducting analysis for service improvements
3. Data Transfer
Your information, including Personal Data, may be stored on servers located outside of your country or jurisdiction. By consenting to this Privacy Policy and submitting your information, you agree to such transfers.
4. Data Disclosure
4.1 Legal Obligations
We may disclose your data to comply with legal requirements, protect VOOX Global's rights, prevent fraud, and ensure user safety.
4.2 With Your Consent
We may share your personal data with third parties based on your consent.
4.3 Service Providers and Partners
We disclose data to employees, contractors, vendors, and third-party service providers who help us deliver our services. These entities are only given access to the necessary data for performing specific functions.
4.4 Business Transfers
In the case of a business transfer (e.g., merger or acquisition), your data may be transferred as an asset. We will notify you of any such changes and provide information on how to manage your data.
5. Data Security
We take data security seriously, using strong encryption methods and regular assessments to protect your data. However, please understand that no method of electronic transmission or storage is 100% secure. We encourage users to also take steps to safeguard their information.
6. Third-Party Service Providers
We may employ third-party companies to help provide and improve our service. These third parties may have access to your personal data only to perform tasks on our behalf and are obligated not to use it for any other purpose.
No personal data, including mobile information, will be shared with third parties for marketing or promotional purposes.
7. Links to Other Sites
Our service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to their site. We strongly advise you to review the privacy policies of these external sites, as we do not control their content or practices.
8. Data Protection for Users in Designated Countries
This section applies to users located in the European Economic Area (EEA), the United Kingdom, and Switzerland (referred to as "Designated Countries"). VOOX Global acts as a data controller for your personal data.
8.1 Legal Basis for Data Processing
We process personal data based on legal grounds, including:
- • Your consent
- • Our contractual obligations with you
- • Compliance with legal obligations
- • Protection of vital interests
- • Legitimate interests as described in this policy
8.2 Your Rights
If you reside in a Designated Country, you have the following rights:
- • Right to Withdraw Consent
- • Right to Erasure ("Right to be Forgotten")
- • Right to Restriction
- • Right to Object
- • Right to Data Portability
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us so we can take appropriate action.
10. California Users' Privacy Rights
Under California law, residents may request a report on what personal information we share with third parties for direct marketing purposes. You can request this information once a year, free of charge. To make such a request, please send us an email with the subject line "California Privacy Right Notice."
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you via email or through other prominent means before the changes take effect. Please review the policy regularly to stay informed.